Written by a management consultant with more than thirty years' experience, this is a down-to-earth primer for first-time managers facing the new challenges of hiring, promoting, firing, resolving conflicts, and negotiating the corporate grapevine Through case studies and personal experiences, and often in his own humorous way, author Lloyd озмдп Merritt Smigel illustrates how important it is to use integrity, honesty, and caring when dealing with the people you supervise If you are a first-time manager, Basic Training for New Managers will show you how to tackle your new responsibilities with skill and confidence.  Мир развиваетсяISBN 0737304146.